The app reviews done by different reviewers are usually not the same. Everyone has their style of writing and presenting their thoughts based on their experiences. Provision of reviews is necessary for making relevant amendments as well as boosting sales. Developers and marketers are entitled to respond to the different available users as a way of solving their raised issues and keeping in touch.
On a lucky day, one might come across the super fans who will give suitable app reviews ranging from positive feedback, possible areas to improve, detailed reports on crashes and bugs and so much more. They are simply there to offer a helping hand. Contrary to these types of users, there are the haters. The latter will find everything about given app annoying including the pettiest things. Developers and marketers shouldn’t be quick to retaliate to these people, but respond in a friendly manner and be grateful for their feedback.
Another group of reviewers that are vital to developers is the browsers. Their main aim is to try new apps every time. They download apps and give the app reviews based on what they find in that short period. These people should not be ignored as they offer essential information that is genuine. Ideally, developers and marketers should pay attention to all types of reviewers and more cautious on how they respond to them.